PRIVACY POLICY

This Privacy Policy describes how Appalachian Roofing and Exteriors (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, request an estimate, schedule an inspection, or otherwise interact with us regarding our roofing and exterior services (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” refer to any individual who visits our Site, requests services, communicates with us, or whose information we collect in connection with providing roofing or exterior services.
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

How We Collect and Use Your Personal Information
To provide roofing and exterior services, we collect personal information from a variety of sources. The information we collect depends on how you interact with us and may be used to:
  • Schedule roof inspections, estimates, repairs, or installations
  • Communicate regarding projects, timelines, or service updates
  • Prepare proposals, contracts, and invoices
  • Assist with storm damage assessments and insurance-related documentation
  • Improve our website, services, and customer experience
  • Comply with legal, regulatory, or insurance requirements
  • Protect our business, customers, and property

What Personal Information We Collect
“Personal information” means information that identifies, relates to, or can reasonably be associated with you. This may include: Information You Provide Directly
When you contact us or request services, we may collect information such as:
  • Name, address, phone number, and email address
  • Property location and service details
  • Information provided through contact forms, emails, or phone calls
  • Photos or documentation related to roofing or exterior conditions
  • Insurance-related information when applicable
Providing certain information may be required to schedule inspections or complete services. Choosing not to provide requested information may limit our ability to assist you.

Information We Collect Automatically
We may collect certain information automatically when you visit our Site, including:
  • IP address and general location
  • Browser type and device information
  • Pages visited and time spent on the Site
  • Referral sources
This information is collected using cookies and similar technologies to help us understand website usage and improve performance.

Photos and Project Documentation
As part of our roofing and exterior services, we may take photographs or videos of your property before, during, or after a project. These materials are used for documentation, quality control, insurance purposes, and internal records. With permission, some images may be used for marketing or portfolio purposes.

Third-Party Websites and Services
Our Site may contain links to third-party websites or tools, including insurance providers, financing partners, or social media platforms. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before submitting personal information.

Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to use appropriate safeguards to protect your data.

Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Appalachian Roofing and Exteriors through our website or by phone.